Hatfield Car Hire Terms of Service

Welcome to Car Hire Hatfield. Our Terms of Service outline your rights and responsibilities when using our website and rental services. By engaging with us

Rental Terms

All vehicle rentals through Car Hire are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pick-up. This document outlines the specific terms, conditions, insurance coverage, charges, and your responsibilities related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.

Eligibility Criteria

Renting a Vehicle in Hatfield

To rent a vehicle from Car Hire in Hatfield, drivers must be at least 21 years old, although age restrictions may differ based on the vehicle type, with extra fees for those under 25. A valid full driving licence, appropriate for the vehicle category, must be held for the minimum duration specified in the Rental Agreement. Additionally, renters must provide valid identification, proof of address, payment information, and a security deposit. Any further requirements will be detailed in the Rental Agreement.

Booking and Payment Information

Reservations can be made via our website, by phone, or directly at our Hatfield office. A deposit may be needed to confirm your booking. The balance, along with a security deposit, is generally required upon vehicle pickup. All fees are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards through secure payment channels.

Vehicle Pickup and Drop-off

At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any existing damage without delay. A vehicle condition report will be prepared and signed by both parties. The vehicle must be returned in the same condition as when collected, considering only normal wear and tear. Any new damage incurred will be evaluated and charged accordingly. Ensure that the vehicle is returned with the same fuel level; refueling fees will apply if the tank is not full. Late returns may result in additional charges, so please notify us as soon as possible if you anticipate a delay. You are liable for any parking fines, traffic violations, or related charges during your rental period, plus an administration fee.

5. Insurance and Responsibility

Basic third-party insurance is included with all rentals. Details regarding coverage and excess amounts are outlined in the Rental Agreement. Additional insurance options may be available to minimize your financial exposure. Review these options carefully. You are liable for any damage or loss up to the excess amount unless further insurance is purchased. Responsibility for damage resulting from negligence or misuse remains with you, regardless of insurance coverage.

6. Modifications and Cancellations

Cancellation and modification policies differ based on your booking type and the notice period given. For exact terms, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur charges, impacting your overall rental experience.

Prohibited Activities

Prohibited Uses of Vehicle

Prohibited activities include using the vehicle for illegal purposes or engaging in high-risk activities such as racing or off-roading. Transporting hazardous materials, sub-letting the vehicle, or allowing unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs, exceeding passenger or weight limits, or operating outside agreed geographical areas without authorization is also prohibited.

Breach of terms may lead to rental cancellation and fees.

Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Hatfield is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our maximum liability for any claims will not exceed the total rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

9. Legal Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in these regions.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.

Contact Details

Hatfield Car Hire Services
Hatfield, AL10 9GL, UK
Contact Number:: 441727400136